Patient Access Specialist — Benefits & Billing Support

ECU Health; Greenville (NC); On-site; USD 23,000 - 31,000; Full time

Job summary

ECU Health in North Carolina is hiring a Patient Registration Specialist to join our administrative team. You will register patients, verify benefits, and explain coverage details while coordinating with clinicians and billing staff.

The role requires strong communication, accuracy, and multitasking, with familiarity in medical terminology and third-party payer rules. This is a full-time on-site position with standard weekday hours.

Qualifications

• High School diploma or GED required.
• Associate degree preferred.
• Bachelor's degree preferred.
• 2 years Customer Service experience required.
• 1-2 years Registration and/or Billing experience in healthcare setting preferred.
• Excellent communication, detail orientation, organization, and multitasking skills required.
• Basic computer skills required.

Responsibilities

• Performs patient registration.
• Interprets and explains insurance benefits.
• Counsels patients on coverage and billing.
• Maintains medical terminology and payer regulation knowledge.
• Manages patient and customer relations.
• Completes additional duties as assigned.

Skills

Customer service

Communication

Registration experience

Billing experience

Multitasking

Basic computer skills

Education

High School or GED

Associate degree preferred

Bachelor's degree preferred

Job description

ECU Health in North Carolina is hiring a Patient Registration Specialist to join our administrative team. You will register patients, verify benefits, and explain coverage details while coordinating with clinicians and billing staff.

The role requires strong communication, accuracy, and multitasking, with familiarity in medical terminology and third-party payer rules. This is a full-time on-site position with standard weekday hours.