Patient Access Lead | Healthcare Revenue Cycle

Team Member Services; Florida; On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

403(b) Retirement Plan

Paid Parental Leave

Job summary

AdventHealth in Lake Mary, Florida, seeks a Patient Access Specialist to coordinate relationships between clinical partners and various hospital departments. You will ensure prompt patient service, verify insurance eligibility, and assist with pre-authorizations to support smooth patient flow.

The role requires strong customer service, insurance knowledge, and the ability to work in a fast-paced healthcare environment. Day shifts and full-time employment are offered with comprehensive benefits.

Qualifications

• 1+ customer service experience required.
• 1+ revenue cycle experience required.
• 2+ direct patient access experience preferred.

Responsibilities

• Manages relationships with clinical partners to ensure open communication.
• Provides timely coverage for assigned work areas for patient service.
• Obtains pre-authorizations from third-party payers and enters information in the system.
• Registers patients for services with accurate demographics.
• Performs Medicare compliance reviews and eligibility checks.

Skills

Mature judgement

Microsoft Office

EMR system

Customer service

Insurance knowledge

Communication skills

Bilingual English/Spanish

Attention to detail

Education

Associate

High School Grad or Equiv

Tools

EMR system

Office equipment

Job description

AdventHealth in Lake Mary, Florida, seeks a Patient Access Specialist to coordinate relationships between clinical partners and various hospital departments. You will ensure prompt patient service, verify insurance eligibility, and assist with pre-authorizations to support smooth patient flow.

The role requires strong customer service, insurance knowledge, and the ability to work in a fast-paced healthcare environment. Day shifts and full-time employment are offered with comprehensive benefits.