Healthcare Front Desk Coordinator - Patient Scheduling

Cano Health; Florida; Vor Ort; USD 34.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Company Holidays

Disability Insurance

Life Insurance

Zusammenfassung

Cano Health is seeking a Front Desk Coordinator to be the first point of contact for patients and visitors at our Florida clinic. You will manage patient intake, verify insurance, schedule appointments, and support the clinical team with accurate data entry in the EMR system (eCW).

The role requires strong communication, customer service excellence, and multitasking in a fast-paced healthcare environment. Experience with TripMaster, Ring Central, and Workday is a plus.

Qualifikationen

• High School Diploma or equivalent required.
• Minimum of one year experience in a healthcare or medical office setting.
• Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.
• BLS Certification, be able to respond to medical emergencies (Preferred).
• Training in gait support, proper lifting techniques, and ADA compliance.
• Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.

Aufgaben

• The Front Desk Coordinator serves as the first point of contact for patients, visitors, and callers at the clinic and delivers exceptional customer service.
• Perform patient intake, insurance verification, and appointment scheduling.
• Create new patient profiles in the EMR system (eCW) and ensure accurate demographics and billing information.
• Coordinate transportation scheduling and follow up on no-show rescheduling.
• Support the clinical team with data entry, documentation, and patient communications.

Kenntnisse

Communication

Customer service

Bilingual EN/ES

Multitasking

Ausbildung

High School Diploma

Healthcare experience

Tools

eCW EMR

TripMaster

Ring Central

Workday

Microsoft Office

Jobbeschreibung

Cano Health is seeking a Front Desk Coordinator to be the first point of contact for patients and visitors at our Florida clinic. You will manage patient intake, verify insurance, schedule appointments, and support the clinical team with accurate data entry in the EMR system (eCW).

The role requires strong communication, customer service excellence, and multitasking in a fast-paced healthcare environment. Experience with TripMaster, Ring Central, and Workday is a plus.