Patient Access Lead & Courtesy Attendant

Mayo Clinic; Rochester (MN); On-site; USD 28,000 - 38,000; Full time

Job summary

Mayo Clinic is seeking a door attendant to assist patients and guests to and from vehicles, courtesy vans, and related transport at our Rochester, MN campus. The role emphasizes courteous service, safe transport of patients and specimens, and coordinating taxi and courtesy vehicle requests.

Flexibility with hours including evenings and weekends is required, and a valid driver’s license with a clean record is essential.

Qualifications

• High school diploma or equivalent required.
• Hospital or clinical experience preferred.
• Door attendant experience preferred.
• Must have good communication and interpersonal skills.
• Ability to work independently and handle unpredictable situations.
• Flexible hours including days/evenings/weekends.
• Valid driver's license with excellent driving record.

Responsibilities

• Assist patients and guests to and from cars, courtesy vans, and other transport.
• Maintain pleasant, helpful relationship with patients and visitors.
• Transport patients and specimens as needed.
• Call taxis and courtesy vehicles for patients and visitors.
• Assist with valet parking when required and manage traffic flow.
• Perform assigned lead duties.

Skills

Communication skills

Driving

Independence

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Mayo Clinic is seeking a door attendant to assist patients and guests to and from vehicles, courtesy vans, and related transport at our Rochester, MN campus. The role emphasizes courteous service, safe transport of patients and specimens, and coordinating taxi and courtesy vehicle requests.

Flexibility with hours including evenings and weekends is required, and a valid driver’s license with a clean record is essential.