Lead Door Attendant

Mayo Clinic; Rochester (MN); On-site; USD 28,000 - 38,000; Full time

Job summary

Mayo Clinic is seeking a door attendant to assist patients and guests to and from vehicles, courtesy vans, and related transport at our Rochester, MN campus. The role emphasizes courteous service, safe transport of patients and specimens, and coordinating taxi and courtesy vehicle requests.

Flexibility with hours including evenings and weekends is required, and a valid driver’s license with a clean record is essential.

Qualifications

• High school diploma or equivalent required.
• Hospital or clinical experience preferred.
• Door attendant experience preferred.
• Must have good communication and interpersonal skills.
• Ability to work independently and handle unpredictable situations.
• Flexible hours including days/evenings/weekends.
• Valid driver's license with excellent driving record.

Responsibilities

• Assist patients and guests to and from cars, courtesy vans, and other transport.
• Maintain pleasant, helpful relationship with patients and visitors.
• Transport patients and specimens as needed.
• Call taxis and courtesy vehicles for patients and visitors.
• Assist with valet parking when required and manage traffic flow.
• Perform assigned lead duties.

Skills

Communication skills

Driving

Independence

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The door attendant is primarily responsible for assisting patients and guests to and from cars, courtesy vans, Gold Cross, etc., while establishing and maintaining a pleasant and helpful relationship. Other responsibilities include: keeping the patient loading zones clear, transporting patients and specimens, calling taxi cabs and courtesy vehicles daily for patients and visitors, valet parking when required and assisting with traffic control. Peforms assigned lead duties.

Qualifications

A high school diploma or equivalent is required. Previous hospital or clinical experience is preferred. Previous experience as a door attendant preferred. Must be able to work independently. Requires good communication, telephone and human relation skills to interact with patients, guests and staff. Strong problem-solving skills are necessary. Must be able to adapt to unpredictable situations and stress. Works varied hours which may include days, evenings, days/evenings, holidays and weekends with rotating days off.

Must have a valid driver's license and an excellent driving record.

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps.

Exemption Status

Nonexempt

Compensation Detail

$20.00 - $27.33/ hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday; 9:30am - 6:00pm

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.