Patient Access Lead: Calm, Efficient Check-In

R1-Rc; Broken Arrow (OK); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in the United States seeks a Patient Access Representative Lead to guide front-desk operations, register patients, and coordinate with care teams to ensure timely access to care.

You’ll work across multiple systems, talk with patients and families, collect accurate information, and support insurance verification while prioritizing compassion and efficiency in a fast-paced healthcare environment.

Qualifications

• Minimum High School Diploma or GED is required.
• Experience in patient access, medical registration, or insurance verification is a plus.
• Ability to pass background check, drug test, and vaccination requirements.
• Strong composure and professionalism in a fast-paced environment.

Responsibilities

• Register patients efficiently across multiple computer systems.
• Answer phones and gather accurate patient information quickly.
• Assist patients with check-in to minimize delays and improve access to care.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Skills

Exceptional customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Phone & in-person support

Education

High School Diploma or GED

Job description

R1 RCM Inc. in the United States seeks a Patient Access Representative Lead to guide front-desk operations, register patients, and coordinate with care teams to ensure timely access to care.

You’ll work across multiple systems, talk with patients and families, collect accurate information, and support insurance verification while prioritizing compassion and efficiency in a fast-paced healthcare environment.