Patient Access Lead: Admissions & Financial Clearance

Tenet Healthcare Corporation; Glendale (AZ); On-site; USD 38,000 - 54,000; Full time

Job summary

Tenet Healthcare Corporation is seeking a Patient Access Specialist at Abrazo Surprise Hospital in Surprise, AZ. The role covers registration, pre-admission, admission, and discharge duties with a focus on financial counseling and payer verification.

The position supports department leadership in process improvements, drives patient access operations, and collaborates to ensure compliance, efficiency, and a high-quality patient experience.

Qualifications

• High school diploma or GED required.
• 2-4 years experience in medical facility, health insurance, or related area.
• 2+ years in Patient Access preferred.

Responsibilities

• Register patients at date of service and explain hospital procedures in a compliant manner.
• Provide full patient financial counseling and collect patient liabilities using compliant techniques.
• Verify insurance, benefits, coverage and eligibility, and obtain authorizations as needed.
• Lead shift Patient Access Operations and collaborate with department leaders on process improvements.

Skills

Typing 35 wpm

Hospital software knowledge

Customer service

Communication skills

Attention to detail

Education

High School Diploma or GED

2-4 years healthcare or related experience

Tools

EHR systems

Insurance verification software

Job description

Tenet Healthcare Corporation is seeking a Patient Access Specialist at Abrazo Surprise Hospital in Surprise, AZ. The role covers registration, pre-admission, admission, and discharge duties with a focus on financial counseling and payer verification.

The position supports department leadership in process improvements, drives patient access operations, and collaborates to ensure compliance, efficiency, and a high-quality patient experience.