Patient Access & Care Concierge (PRN)

Intuitive Health; Surprise (AZ); Vor Ort; USD 19.000 - 30.000; Teilzeit

Zusammenfassung

Intuitive Health in Surprise, AZ is hiring a Patient Access Advocate for PRN day and night shifts to greet patients, verify insurance, collect payments, and register them in our electronic system. The role emphasizes friendly service, accuracy, and strong communication in a fast-paced ambulatory setting.

You will handle front-desk duties, assist with follow-up tasks, maintain patient files, and ensure a clean and welcoming environment.

Qualifikationen

• Minimum typing speed of 50 wpm.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• High school diploma or GED required.
• A minimum of 6 months healthcare or 1 year of customer service experience.
• Basic insurance understanding preferred.
• Basic familiarity with medical terminology and billing codes preferred.

Aufgaben

• Greet patients warmly in person and over the phone.
• Check patients in and out and manage registration details.
• Perform visit closure: collect payments and necessary follow-up.
• Verify insurance eligibility and benefits; collect copays/deductibles.
• Assist with clerical tasks: copy, scan, fax, file creation.
• Provide directions, address, and contact information to patients.
• Maintain clean, organized front desk and waiting area.
• Follow HIPAA policies and company procedures.
• Support staff with daily tasks and prioritization.
• Attend staff meetings and contribute to a positive environment.

Kenntnisse

Typing speed 50 wpm

Microsoft Office

Healthcare experience

Customer service

Insurance verification

HIPAA knowledge

Ausbildung

High school diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Jobbeschreibung

Intuitive Health in Surprise, AZ is hiring a Patient Access Advocate for PRN day and night shifts to greet patients, verify insurance, collect payments, and register them in our electronic system. The role emphasizes friendly service, accuracy, and strong communication in a fast-paced ambulatory setting.

You will handle front-desk duties, assist with follow-up tasks, maintain patient files, and ensure a clean and welcoming environment.