Patient Access Coordinator – Admitting (Full Benefits)

Wickhosp; Wickenburg (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Full Benefits

Job summary

Wickenburg Community Hospital in Surprise, AZ is seeking a full-time Admitting Clerk to greet patients, register demographics and insurance information, verify eligibility, and collect payments for services. You will explain forms such as Patient Rights and Consent to Treat and ensure HIPAA compliance during check-in.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• 1 year of recent experience with insurance eligibility.
• Computer literate with basic knowledge of Microsoft Word & Excel.
• Excellent communication and customer service skills.
• Strong organization skills and ability to multitask.

Responsibilities

• Greet patients and visitors in a friendly and professional manner, ascertain purpose of visit and direct to the appropriate staff or department.
• Process patient registrations in a timely and accurate fashion.
• Enter and verify accuracy of all patient demographic and insurance/billing information at time of check-in.
• Obtain copies of patient IDs, insurance cards and physician orders and scan into the patient’s account.
• Verify insurance eligibility prior to services rendered.
• Explain and obtain signatures on all required registration forms, including Patient Rights, Consent to Treat, Conditions of Admission, and Release of Information.
• Collect and receipt payments due at time of registration for scheduled outpatient appointments and surgeries as noted on the pre-admit paperwork.
• Assign inpatients to a room.
• Enter admit, discharge and transfer times as per physician orders in patients accounts.
• Create wristbands, labels and print outs of necessary documentation for other departments.
• Answer phones and route calls to appropriate staff/department in a professional manner.
• Adhere to HIPAA privacy regulations at all times.
• Communicate effectively with all co-workers in a courteous and professional manner.
• Attend organizational and department meetings when indicated.
• Participate in team discussions and planning.
• Follow all hospital policies and procedures.
• Perform any other duties as assigned by the Hospital Registration Supervisor or Patient Access Manager

Skills

Communication skills

Customer service

Multitasking

Computer literacy

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Wickenburg Community Hospital in Surprise, AZ is seeking a full-time Admitting Clerk to greet patients, register demographics and insurance information, verify eligibility, and collect payments for services. You will explain forms such as Patient Rights and Consent to Treat and ensure HIPAA compliance during check-in.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment.