Patient Access -Lead

UNLV Health; Las Vegas (NV); Presencial; USD 24.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Clinic hours Mon-Fri 8-5 (varies)

Paid holidays 12 full days + 2 half-d"

20 PTO days per year

3% 401K contribution after 90 days

Benefits start first of month

Descripción de la vacante

UNLV Health in Las Vegas, NV seeks a Lead Patient Access to oversee appointment scheduling, pre-registration, and insurance verification. This role requires prior healthcare or customer service experience and strong communication, with a focus on accurate data processing and patient satisfaction.

The Lead PSR will guide a team through call handling, pre-authorization, and coordination with clinics, while ensuring compliance and efficient workflows.

Formación

• 1 year healthcare experience and/or 1 year customer service experience.
• Ability to type 30 WPM.
• Proficient with computers and related applications.
• Must possess strong verbal and written communication skills.
• Knowledge of Medical Terminology, MS Word, MS Excel.

Responsabilidades

• Receives incoming calls for clinic appointments and handles scheduling, pre-registration, insurance verification, and pre-authorization.
• Ensures complete and accurate processing of appointment data and patient information.
• Communicates with patients, nursing staff, and physicians to coordinate care.

Conocimientos

Healthcare exp

Customer service

Typing 30 WPM

Computer skills

Verbal comms

Written comms

Medical terminology

MS Word

MS Excel

Educación

High School Diploma

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Access -Lead

Las Vegas, NV, US

2 days ago Requisition ID: 2299

Salary Range: $17.35 To $20.50 Hourly

The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of appointment scheduling, pre-registration, insurance verification, and pre-authorization.

Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

ADVANTAGES OF WORKING FOR UNLV HEALTH

• Clinic Hours are Monday through Friday, 8AM to 5PM (actual scheduled hours may vary depending on business needs)
• 12 Full-Day and 2 Half-Day Paid Holidays per year, starting your first day of employment
• 20 PTO days per year
• 3% 401K Contribution, even if you do not contribute (after 90 days of employment)
• Medical, Dental, and Vision benefits that start the first of the month following your start date

Educational Requirements

• High School Diploma or equivalency

Qualifications

• 1 year healthcare experience and/or 1 year customer service experience
• Ability to type 30 WPM
• Proficient with computers and related applications
• Must possess the following skills: Above Average Verbal and Written communication
• Medical Terminology, MS Word, MS Excel

Physical requirements

• May include standing, sitting, and/or walking for extended periods
• May include performing repetitive tasks
• May include working with challenging patients and clients
• May include lifting up to 25 pounds

UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.

If you have any questions about our interview and hiring procedures, please contact Recruitment at [e-mail]