Front Office Lead - General Surgery

UNLV Medicine; Las Vegas (NV); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid holidays

PTO 20 days per year

3% 401K contribution

Job summary

UNLV Health in Las Vegas, NV seeks a Full-Time Admin Support to lead the front office operations. The role requires scheduling patient appointments, greeting patients, handling calls, checking in/out, and verifying insurance eligibility.

Qualifications include a High School diploma or GED and at least three years in healthcare. Proficiency with EMR, Word, Excel and insurance verification software is preferred. Excellent communication and confidentiality are essential.

Qualifications

• High School diploma or GED.
• Knowledge of electronic medical record system preferred.
• Minimum of three years experience in healthcare performing like duties.
• Excellent interpersonal communication ability.
• Knowledge of insurance programs.
• Ability to manage cash, checks and credit card transactions.
• Knowledge of office machinery and software (fax, copier, etc.).
• Knowledge of insurance verification software.
• HIPAA confidentiality awareness.
• Knowledge of medical office scheduling and terminology.

Responsibilities

• Lead the daily front office workflow.
• Schedule patient appointments.
• Greet patients and visitors.
• Answer and direct phone calls.
• Check patients in and out and verify insurance eligibility.
• Assist in general office duties.

Skills

Interpersonal communication

Customer service

Problem solving

Phone etiquette

Medical office scheduling

Education

High School diploma or GED

Tools

Microsoft Word

Excel

EMR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-Time Admin Support Las Vegas, NV, US

Salary Range: $18.62 To $21.16 Hourly

The Front Office Lead is a working position with duties for leading the daily workflow of the front office. Schedules patient appointments, greets patients and visitors, answers and directs phone calls, checks patients in and out, verifies insurance eligibility and assists in general office duties.

Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

ADVANTAGES OF WORKING FOR UNLV HEALTH

• Cl inic Hours are Monday through Friday, 8AM to 5PM(Actual scheduled hours may vary depending on business need)
• 12 Full-Day and 2 Half-Day Paid Holidays per year, starting with your first day of employment
• 20 PTO days per year
• 3% 401K Contribution, even if you do not contribute (after 90 days of employment)
• Medical, Dental, and Vision benefits that start the first of the month following your start date

EDUCATIONAL REQUIREMENTS

• High School diploma or GED equivalent

QUALIFICATIONS

• Knowledge of electronic medical record system preferred
• A minimum of three years experience in healthcare performing like duties is required
• Ability to problem solve
• Excellent interpersonal communication ability
• Ability to communicate professionally with the public
• Knowledge of insurance programs
• Math skills to manage cash, change, checks and credit card transactions
• Knowledge of operating various types of office machinery (i.e., faxes, typewriters, copier, etc.) and applicable software applications (i .e., Microsoft Word, Excel, etc.)
• Knowledge of insurance verification software
• Ability to maintain confidentiality and follow PHV HIPAA regulations
• Knowledge of medical office scheduling
• Knowledge of medical office terminologyAbility to work under fast paced and stressful conditions
• Ability to work with frequent interruptions

PHYSICAL REQUIREMENTS

• May include standing, sitting, and/or walking for extended periods
• May include performing repetitive tasksMay include working with challenging patients and clients
• May include lifting up to 25 pounds

UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.