Front Office Lead - General Surgery

UNLV Health; Las Vegas (NV); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

12 paid holidays per year (full-day)

20 PTO days per year

3% 401K contribution

Benefits start date is the first of a

Resumo da oferta

UNLV Health is seeking a Front Office Lead to manage the daily front desk workflow, schedule patient appointments, greet patients, and handle calls. The role includes insurance verification and basic office duties, with an emphasis on professional client interaction.

Requirements include a High School diploma or GED, at least three years in healthcare front desk work, and familiarity with electronic medical records. Strong communication and math skills are essential.

Qualificações

• High School diploma or GED required.
• Minimum 3 years in healthcare performing front desk duties.
• Knowledge of insurance programs and verification processes.
• Experience with electronic medical record systems preferred.
• Ability to manage cash, checks and credit card transactions.
• Strong interpersonal and customer service skills.

Responsabilidades

• Lead daily front office workflow and scheduling.
• Greet patients and visitors; answer and direct calls.
• Check in/out patients and verify insurance eligibility.
• Maintain confidentiality and HIPAA compliance.

Conhecimentos

Electronic medical records knowledge

Healthcare experience (3+ years)

Problem solving

Interpersonal communication

Customer service

Professional communication

Insurance programs knowledge

Cash handling & math skills

Office machinery & software (Word, etc

Insurance verification software

HIPAA compliance

Medical office scheduling

Medical office terminology

Ability to work under pressure

Formação académica

High School diploma or GED

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

The Front Office Lead is a working position with duties for leading the daily workflow of the front office. Schedules patient appointments, greets patients and visitors, answers and directs phone calls, checks patients in and out, verifies insurance eligibility and assists in general office duties.

Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

ADVANTAGES OF WORKING FOR UNLV HEALTH

• Cl inic Hours are Monday through Friday, 8AM to 5PM(Actual scheduled hours may vary depending on business need)
• 12 Full-Day and 2 Half-Day Paid Holidays per year, starting with your first day of employment
• 20 PTO days per year
• 3% 401K Contribution, even if you do not contribute (after 90 days of employment)
• Medical, Dental, and Vision benefits that start the first of the month following your start date
  

Educational Requirements

• High School diploma or GED equivalent
  

Qualifications

• Knowledge of electronic medical record system preferred
• A minimum of three years experience in healthcare performing like duties is required
• Ability to problem solve
• Excellent interpersonal communication ability
• Excellent customer service skills
• Ability to communicate professionally with the public
• Knowledge of insurance programs
• Math skills to manage cash, change, checks and credit card transactions
• Knowledge of operating various types of office machinery (i.e., faxes, typewriters, copier, etc.) and applicable software applications (i .e., Microsoft Word, Excel, etc.)
• Knowledge of insurance verification software
• Ability to maintain confidentiality and follow PHV HIPAA regulations
• Knowledge of medical office scheduling
• Knowledge of medical office terminology
• Ability to work under fast paced and stressful conditions
• Ability to work with frequent interruptions
  

Physical Requirements

• May include standing, sitting, and/or walking for extended periods
• May include performing repetitive tasks
• May include working with challenging patients and clients
• May include lifting up to 25 pounds
  

UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.

If you have any questions about our interview and hiring procedures, please contact Recruitment at [e-mail]