Patient Access & Lab Operations Coordinator

VMFH Division Support Services; Tacoma (WA); On-site; USD 60,000 - 85,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Point of Service Coordinator to provide immediate patient assistance and administrative support for entry into healthcare services. You will verify demographics, insurance, register new patients, and manage receivables with precision.

The role emphasizes exceptional customer service, meticulous data handling, and familiarity with scheduling systems within a hospital/clinic environment.

Qualifications

• Bachelor's degree in chemical, physical, biological science, or laboratory medical technology and four years of related laboratory experience.
• ASCP Med Technologist or equivalent certification upon hire.
• Clinical Laboratory Technologist or Medical Laboratory Technician AMT/ASCP upon hire.

Responsibilities

• Provide immediate assistance and administrative support to patients.
• Verify and update demographics and insurance; register new patients.
• Handle receivables and daily deposits with accuracy.
• Ensure compliance with department and safety standards.

Skills

Customer service

Data accuracy

Insurance knowledge

Scheduling systems

Education

Bachelor's degree in chemical, physical, biological science, or laboratory medical technology

Med Technologist - ASCP, upon hire

Clinical Laboratory Technologist, upon hire

Medical Laboratory Technician ASCP, upon hire

Medical Laboratory Technician AMT, upon hire

Medical Technologist AMT, upon hire

Job description

Virginia Mason Franciscan Health is seeking a Point of Service Coordinator to provide immediate patient assistance and administrative support for entry into healthcare services. You will verify demographics, insurance, register new patients, and manage receivables with precision.

The role emphasizes exceptional customer service, meticulous data handling, and familiarity with scheduling systems within a hospital/clinic environment.