Patient Access & Intake Specialist

Cone Health; Greensboro (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Cone Health is seeking a Patient Access Specialist to guide patients through admissions, verify eligibility, and collect insurance and demographic data. The role supports intake, discharge coordination, and maintains accurate documentation for clinical and financial records.

The position emphasizes excellent customer service, collaboration with the care team, and timely communication of any issues to management.

Qualifications

• High School Diploma or equivalent is required.
• 1 year experience in patient access or healthcare administrative role.
• Certification in healthcare administration (e.g., CHAA) preferred.

Responsibilities

• Screen patients for eligibility and collect demographic data.
• Verify insurance information and collect patient financial liability.
• Prepare patient information for clinical staff and admissions.
• Assist with intake, admission processing, and discharge guidance.
• Document requests and responses to ensure accurate records.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma

Job description

Cone Health is seeking a Patient Access Specialist to guide patients through admissions, verify eligibility, and collect insurance and demographic data. The role supports intake, discharge coordination, and maintains accurate documentation for clinical and financial records.

The position emphasizes excellent customer service, collaboration with the care team, and timely communication of any issues to management.