Patient Access & Insurance Verification Specialist

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

The Christ Hospital Health Network in Cincinnati seeks a Registration/Billing Specialist to verify patient demographics and insurance for accurate billing and high-quality patient care. You will place insurance details on accounts, verify eligibility, and support clinical staff as needed.

Responsibilities include analyzing accounts for reimbursement, collecting co-pays, coordinating with Financial Counselors, and ensuring Medicare compliance.

Qualifications

• Education: High School Diploma, Associates Degree preferred or equivalent.
• 1-3 years in Registration, Billing, Customer Service, or Managed Care.
• Analytical decision-making based on clinical and facility data.
• Computer literacy across multiple systems.
• Experience with Epic, Passport, OnBase, Midas and Microsoft Office.
• Knowledge of health insurance coverage and third-party payors.
• Excellent communication and problem-solving skills; handle adversarial customers.
• Medical terminology and acuity understanding.

Responsibilities

• Analyze patient accounts and maximize reimbursement.
• Verify insurance coverage, determine primary/secondary coverage, and document actions.
• Collect co-payments and coordinate with Financial Counselor.
• Obtain and document demographic and financial information; data entry into databases.
• Assist with patient referrals and ensure Medicare compliance documentation.
• Answer calls, explain hospital policies and provide patient education.
• Maintain productivity standards and follow patient accounts quality guidelines.

Skills

Analytical skills

Communication skills

Customer service

Problem solving

Education

High School Diploma

Associates Degree preferred

Tools

Epic

Passport

OnBase

Midas

Microsoft Office

Internet Access

Job description

The Christ Hospital Health Network in Cincinnati seeks a Registration/Billing Specialist to verify patient demographics and insurance for accurate billing and high-quality patient care. You will place insurance details on accounts, verify eligibility, and support clinical staff as needed.

Responsibilities include analyzing accounts for reimbursement, collecting co-pays, coordinating with Financial Counselors, and ensuring Medicare compliance.