Patient Access & Insurance Coordinator III

CommonSpirit Health; Houston (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

CommonSpirit Health, serving Baylor St. Luke’s Medical Center in Houston, is seeking a Patient Access Representative to manage the patient intake process.

You will interact with patients in person and by phone to facilitate check-in/out, collect data and payments, validate insurance, schedule appointments, and process referrals and authorizations. The ideal candidate will demonstrate critical thinking, excellent customer service, and knowledge of insurance, billing, and medical terminology to

Qualifications

• High School diploma or GED required.
• Two years of related experience required.

Responsibilities

• Obtains detailed patient insurance benefit information.
• Discusses benefits and financial issues with patients and/or family members during initial evaluation.
• Advises patients on insurance and billing issues and options. Serves as a resource for patients and their family members on financial matters.
• Coordinates all necessary payer authorizations.
• Monitors and updates information regarding insurance data, physicians, authorizations and managed care contracting.
• Assists patients and their families with questions concerning insurance and other financial issues.

Skills

Insurance knowledge

Billing knowledge

Medical terminology

Customer service

Communication skills

Education

High School Diploma or GED

Job description

CommonSpirit Health, serving Baylor St. Luke’s Medical Center in Houston, is seeking a Patient Access Representative to manage the patient intake process.

You will interact with patients in person and by phone to facilitate check-in/out, collect data and payments, validate insurance, schedule appointments, and process referrals and authorizations. The ideal candidate will demonstrate critical thinking, excellent customer service, and knowledge of insurance, billing, and medical terminology to