Senior Patient Access Specialist III – Insurance & Scheduling

CommonSpirit Health; Georgia; Sur place; USD 42 000 - 52 000; Plein temps

Résumé du poste

Baylor St. Luke’s Medical Center seeks a Patient Access Representative to manage the front-line patient intake in our clinic. You will greet patients, handle check-in/out, collect data and payments, verify insurance, and coordinate appointments and referrals with accuracy and empathy.

You will use knowledge of insurance, billing, and medical terminology to explain options and support patients and families. Strong customer service and attention to detail are essential to ensure a seamless,

Qualifications

• High School Graduate or GED.
• Two years of related experience.

Responsabilités

• Obtains detailed patient insurance benefit information.
• Discusses benefits and other financial issues with patients and/or family members during initial evaluation.
• Advises patients on insurance and billing issues and options.
• Serves as a resource for patients and their family members on financial matters.
• Coordinates all necessary payer authorizations.
• Consistently monitors and updates information regarding insurance data, physicians, authorizations and managed care contracting.
• Assists patients and their families with questions concerning insurance and other financial issues.

Connaissances

Customer service

Insurance knowledge

Medical terminology

Formation

High School Diploma or GED

Description du poste

Baylor St. Luke’s Medical Center seeks a Patient Access Representative to manage the front-line patient intake in our clinic. You will greet patients, handle check-in/out, collect data and payments, verify insurance, and coordinate appointments and referrals with accuracy and empathy.

You will use knowledge of insurance, billing, and medical terminology to explain options and support patients and families. Strong customer service and attention to detail are essential to ensure a seamless,