Patient Access & Registration Specialist

St Joseph Health; College Station (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CommonSpirit Health in Texas is seeking a Patient Access Representative to support the clinic's patient intake process. You will greet patients in person and by phone, facilitate check-in and check-out, collect data and payments, verify insurance, and schedule appointments.

You will review eligibility, assist with referrals and authorizations, and provide clear information on billing, funding options, and charity resources.

Qualifications

• High school diploma or GED required at hire.
• Knowledge of insurance processes and medical billing advantageous.
• Strong customer service and communication skills.

Responsibilities

• Assemble data for complete patient registration and verify insurance.
• Enter demographic information; use applications for eligibility and authorization.
• Assess financial responsibility and collect co-pays and deductibles at admission.
• Inform patients and families about payment options and hospital policies.
• Obtain funding information and connect patients with financial resources.
• Utilize payer resources to assess eligibility and initiate third-party referrals.

Skills

Insurance terminology

Billing knowledge

Customer service

Medical terminology

Education

High School Diploma or GED

Job description

CommonSpirit Health in Texas is seeking a Patient Access Representative to support the clinic's patient intake process. You will greet patients in person and by phone, facilitate check-in and check-out, collect data and payments, verify insurance, and schedule appointments.

You will review eligibility, assist with referrals and authorizations, and provide clear information on billing, funding options, and charity resources.