Patient Access & Insurance Coordinator

St Joseph Health; Bryan (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CommonSpirit Health is seeking a Patient Access Representative in a Bryan, TX clinic to manage patient intake, verify insurance, collect data and payments, schedule appointments, and support referrals. You will interact with patients in person and by phone, providing excellent customer service and applying medical terminology and billing knowledge to ensure a smooth check-in experience.

The role requires strong attention to detail and the ability to explain funding options where applicable,

Qualifications

• Experience in patient access or front desk is preferred.
• Ability to explain insurance and billing concepts clearly.
• Strong communication and interpersonal skills required.

Responsibilities

• Assembles patient data for registration and verifies insurance.
• Facilitates check-in/check-out and collects payments and co-pays.
• Schedules appointments and processes referrals and authorizations.
• Communicates hospital policies regarding payments to patients and families.
• Assesses financial responsibility and uses payer resources to verify eligibility.
• Maintains accurate demographic information in department systems.

Skills

Customer service

Insurance knowledge

Medical terminology

Critical thinking

Education

High School Diploma

Job description

CommonSpirit Health is seeking a Patient Access Representative in a Bryan, TX clinic to manage patient intake, verify insurance, collect data and payments, schedule appointments, and support referrals. You will interact with patients in person and by phone, providing excellent customer service and applying medical terminology and billing knowledge to ensure a smooth check-in experience.

The role requires strong attention to detail and the ability to explain funding options where applicable,