Patient Access & Front Office Specialist

ENT Associates Ltd; Saint Petersburg (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Paycom - ATS is seeking a Front Office Specialist in St. Petersburg, FL to warmly greet patients and visitors, verify insurance, and collect copays during check-in. You will ensure accurate demographic data, assist with scheduling, and coordinate with clinical staff to support patient flow.

The role involves handling check-out processes, balancing deposits, and maintaining HIPAA-compliant records. A High School diploma and strong communication skills are required.

Qualifications

• High School diploma or GED.
• Strong customer service and communication skills.
• Proficiency with EMR systems, Word and Outlook.

Responsibilities

• Greet patients and visitors at check-in and direct them appropriately.
• Register patient demographics and verify insurance during check-in.
• Collect copays, deductibles, and coinsurance; balance and reconcile deposits.
• Check-out duties include collecting outstanding balances and scheduling follow-ups.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Customer service

Communication

Computer literacy

Education

High School diploma

Tools

Microsoft Word

Outlook

EMR software

Job description

Paycom - ATS is seeking a Front Office Specialist in St. Petersburg, FL to warmly greet patients and visitors, verify insurance, and collect copays during check-in. You will ensure accurate demographic data, assist with scheduling, and coordinate with clinical staff to support patient flow.

The role involves handling check-out processes, balancing deposits, and maintaining HIPAA-compliant records. A High School diploma and strong communication skills are required.