Patient Access Specialist

Paycom - ATS; Vestavia Hills (AL); On-site; USD 30,000 - 38,000; Full time

Job summary

Paycom - ATS is seeking a Medical Front Desk Clerk to greet patients, assist with kiosk check-in, collect documents, and input information into the EMR system. The role includes preparing patient files, coordinating with clinicians, and scheduling follow-up appointments.

The ideal candidate demonstrates excellent interpersonal skills, confidentiality per HIPAA, and the ability to work in a fast-paced clinic environment. Bilingual English/Spanish is a plus.

Qualifications

• High school diploma or GED required.
• HIPAA compliance required; maintain confidentiality.
• Bilingual English/Spanish preferred.
• Experience in healthcare or physician clinic setting is a plus.

Responsibilities

• Greet patients and families at check-in and assist with kiosk check-in.
• Collect documents, insurance cards, and handle co-pays/deductibles.
• Input patient information into the EMR system and prepare files for visits.
• Notify physicians or nurses when patients are ready for service.
• Schedule follow-up appointments and provide imaging or service instructions.
• Collect, organize, and distribute superbills; support front-desk operations.

Skills

Interpersonal skills

MS Office

EMR proficiency

HIPAA compliance

Bilingual English/Spanish (preferred)

Education

High school diploma or GED

Tools

EMR system

Job description

Paycom - ATS is seeking a Medical Front Desk Clerk to greet patients, assist with kiosk check-in, collect documents, and input information into the EMR system. The role includes preparing patient files, coordinating with clinicians, and scheduling follow-up appointments.

The ideal candidate demonstrates excellent interpersonal skills, confidentiality per HIPAA, and the ability to work in a fast-paced clinic environment. Bilingual English/Spanish is a plus.