Patient Access & Front Office Coordinator

Bayfrontstpete; Saint Petersburg (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Orlando Health is seeking a front desk/clerical assistant to support daily ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision of Practice Operations and Medical Office Management.

要求 high school diploma and at least six months of clerical, office, or customer service experience. Proficiency with office equipment and a commitment to patient satisfaction are essential.

Qualifications

• Six (6) months experience in a clerical office, or general business, and/or customer service setting.

Responsibilities

• Schedules patient appointments according to practice protocols and patient preferences.
• Obtains accurate patient demographics and insurance information.
• Processes requests for medical records per policy.
• Ensures compliance with hospital policies and uses office equipment appropriately.
• Demonstrates commitment to excellence and supports patient satisfaction.
• Maintains professional interactions with patients and families.
• Maintains regular attendance per policy.
• Adheres to all policies and procedures.

Skills

Customer service

Clerical work

Telephone etiquette

Office organization

Detail oriented

Education

High school diploma or equivalent

Tools

Office equipment

Job description

Orlando Health is seeking a front desk/clerical assistant to support daily ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision of Practice Operations and Medical Office Management.

要求 high school diploma and at least six months of clerical, office, or customer service experience. Proficiency with office equipment and a commitment to patient satisfaction are essential.