Patient Access & Front Desk Specialist (Medical Practice)

Tallahassee Memorial HealthCare, Inc.; Tallahassee (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Tallahassee Memorial HealthCare in Tallahassee, FL is seeking a Physician Practice Representative to be the first point of contact for patients, delivering warm, attentive service in a busy outpatient setting. You will handle front office reception, appointment scheduling, follow-up, data entry, and billing, while ensuring accuracy and efficiency.

This role supports the Patient Services Manager and contributes to a smooth patient experience.

Qualifications

• Minimum: High School Diploma or Equivalent; Preferred: post-high school coursework in customer service or business.
• Minimum: 1 year of job-related experience with direct customer service; 2+ years preferred.
• Strong verbal and written communication skills.
• Ability to operate basic office equipment and knowledge of medical terminology.

Responsibilities

• Front office reception and appointment scheduling.
• Follow-up, data entry, and billing tasks.
• Copying/scanning and monitoring supply levels.
• Interact professionally with patients and coworkers.

Skills

Customer service

Multitasking

Verbal communication

Written communication

Education

High School Diploma

Tools

Office equipment

Medical terminology

Job description

Tallahassee Memorial HealthCare in Tallahassee, FL is seeking a Physician Practice Representative to be the first point of contact for patients, delivering warm, attentive service in a busy outpatient setting. You will handle front office reception, appointment scheduling, follow-up, data entry, and billing, while ensuring accuracy and efficiency.

This role supports the Patient Services Manager and contributes to a smooth patient experience.