MS/Physician Practice Rep (Bradfordville)

Tallahassee Memorial HealthCare; Tallahassee (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Tallahassee Memorial HealthCare in Tallahassee, FL is seeking a Physician Practice Representative to be the first point of contact for patients, delivering warm, attentive service in a busy outpatient setting. You will handle front office reception, appointment scheduling, follow-up, data entry, and billing, while ensuring accuracy and efficiency.

This role supports the Patient Services Manager and contributes to a smooth patient experience.

Qualifications

• Minimum: High School Diploma or Equivalent; Preferred: post-high school coursework in customer service or business.
• Minimum: 1 year of job-related experience with direct customer service; 2+ years preferred.
• Strong verbal and written communication skills.
• Ability to operate basic office equipment and knowledge of medical terminology.

Responsibilities

• Front office reception and appointment scheduling.
• Follow-up, data entry, and billing tasks.
• Copying/scanning and monitoring supply levels.
• Interact professionally with patients and coworkers.

Skills

Customer service

Multitasking

Verbal communication

Written communication

Education

High School Diploma

Tools

Office equipment

Medical terminology

Job description

WHO WE ARE & WHAT WE DO

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

HOW YOU'LL MAKE AN IMPACT

As the first point of contact with patients, candidates must have excellent customer service skills and the ability to multi task. The Physician Practice Rep will be responsible for front office reception, appointment scheduling, follow-up, data entry, billing, copying or scanning and supply monitoring and fulfillment.

Reports:

Patient Services Manager

Supervises:

None

WHAT YOU’LL NEED TO APPLY

Required Education:

Minimum: High School Diploma or Equivalent Preferred: Some post high school coursework, i.e.: customer service, business.

Required Experience:

Minimum: 1 year of job-related experience; previous experience demonstrating direct customer service. Must possess excellent verbal and written communication skills. Preferred: 2+ years of job-related experience; previous experience demonstrating direct customer service.

Behavioral Criteria:

Ability to operate basic office equipment (fax, printer, copier, scanner). Computer proficiency and knowledge of medical terminology.

Required Certification/License/Registry:

None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.