Patient Access Front Desk Specialist I

Women In Science; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Baylor College of Medicine in Houston, TX seeks a Front Desk Specialist I to provide first contact with patients and maintain rapport throughout visits. Responsibilities include greeting patients, collecting demographics, and assisting with insurance details.

Primary duties cover check-in/out, data entry in EPIC, scheduling, and serving as a liaison between patients, physicians, and billing. No visa sponsorship is available and some roles require insurance verification.

Qualifications

• High School diploma or GED.
• No experience required.
• Preferred: 1 year of patient access or healthcare experience.

Responsibilities

• Greets patients and collects demographic, financial and insurance information.
• Calculates and collects time-of-service payments.
• Answers telephone and routes calls to appropriate staff.
• Manages patient appointments and referrals.
• Verifies patient insurance in EPIC and updates records.
• Provides administrative support as needed.

Skills

Customer service

Communication

Data entry

EPIC data entry

Education

High School diploma or GED

Tools

EPIC

MyChart

Job description

Baylor College of Medicine in Houston, TX seeks a Front Desk Specialist I to provide first contact with patients and maintain rapport throughout visits. Responsibilities include greeting patients, collecting demographics, and assisting with insurance details.

Primary duties cover check-in/out, data entry in EPIC, scheduling, and serving as a liaison between patients, physicians, and billing. No visa sponsorship is available and some roles require insurance verification.