Bilingual Front Desk & Patient Access Specialist

CenterWell Senior Primary Care; Houston (TX); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) retirement plan

Paid time off

Job summary

CenterWell Senior Primary Care in Houston, TX is seeking a Front Office Healthcare Support professional to serve as the Patient Access Coordinator onsite. You will ensure data quality, verify identities and insurance, and help move patients smoothly from check-in to checkout.

Responsibilities include pre-visit preparation, digital intake, queue and wait-time management, POS collections, and outbound outreach for no-shows.

Qualifications

• Computer literacy
• Patient Eligibility and benefits
• Use scheduling systems to improve staffing levels
• Protect patient identity
• Familiar with clinical operations

Responsibilities

• Pre-Visit Preparation
• Digital-First Intake
• Queue & Wait-Time Management
• Point-of-Service (POS) Collections
• Exit & Outreach

Skills

Handle patient concerns

Follow defined workflows

Manage patient needs across scheduling

Time management

Phone & in-person communication

Record keeping

Cross-team collaboration

Job description

CenterWell Senior Primary Care in Houston, TX is seeking a Front Office Healthcare Support professional to serve as the Patient Access Coordinator onsite. You will ensure data quality, verify identities and insurance, and help move patients smoothly from check-in to checkout.

Responsibilities include pre-visit preparation, digital intake, queue and wait-time management, POS collections, and outbound outreach for no-shows.