Patient Access Specialist - Front Desk & Insurance Verifications

CHI; Omaha (NE); On-site; USD 23,000 - 33,000; Full time

Job summary

CHI Health Lakeside in West Omaha seeks a Patient Access Representative to be the essential first point of contact for patients, ensuring a seamless and positive healthcare experience. You will manage accurate patient registration, verify insurance eligibility, and maintain confidential documentation within electronic health records.

Every day you will use multiple healthcare systems to schedule appointments, process medical records, and resolve registration or insurance discrepancies.

Qualifications

• High School Diploma or GED required at hire.

Responsibilities

• Schedule appointments using multiple healthcare systems.
• Process medical records and resolve registration or insurance discrepancies.
• Communicate financial responsibilities to patients and collect payments at time of service.
• Provide clear estimates of liabilities to patients.
• Answer inquiries and route calls to appropriate teams.
• Maintain a professional front-office environment and support team huddles to meet productivity/quality benchmarks.

Job description

CHI Health Lakeside in West Omaha seeks a Patient Access Representative to be the essential first point of contact for patients, ensuring a seamless and positive healthcare experience. You will manage accurate patient registration, verify insurance eligibility, and maintain confidential documentation within electronic health records.

Every day you will use multiple healthcare systems to schedule appointments, process medical records, and resolve registration or insurance discrepancies.