Patient Access & Front Desk Specialist

Catholic Health Initiatives; Omaha (NE); On-site; USD 22,000 - 31,000; Full time

Job summary

Alegent Creighton Clinic, part of Catholic Health Initiatives, is seeking a Clinic Receptionist to be the welcoming face and first point of contact for our patients. The role emphasizes humankindness and efficient healthcare delivery, performing diverse front-office duties with accuracy and minimal supervision to support a patient-centered environment.

Daily tasks include handling phone calls, scheduling appointments, greeting and registering patients, collecting and updating demographics and

Qualifications

• One year of customer service, clerical, or business-related experience.

Responsibilities

• Manage incoming phone calls and schedule patient appointments according to office guidelines.
• Greet and register patients with warmth and efficiency.
• Collect, verify, and update patient demographic and insurance information, including co-pays and deductibles.
• Prepare patient charts and handle all check-in and check-out functions.
• Process payments and coordinate follow-up appointments.
• Communicate any appointment delays in a timely manner.

Skills

One year of customer service

Job description

Alegent Creighton Clinic, part of Catholic Health Initiatives, is seeking a Clinic Receptionist to be the welcoming face and first point of contact for our patients. The role emphasizes humankindness and efficient healthcare delivery, performing diverse front-office duties with accuracy and minimal supervision to support a patient-centered environment.

Daily tasks include handling phone calls, scheduling appointments, greeting and registering patients, collecting and updating demographics and