Patient Experience Coordinator - Clinic Front Desk

Catholic Health Initiatives; La Vista (NE); On-site; USD 22,000 - 30,000; Full time

Job summary

CHI Health Clinic in La Vista, Nebraska is seeking a friendly Clinic Receptionist to serve as the welcoming face for patients, handling front-desk tasks with care.

You will answer calls, schedule appointments, collect patient information and payments, check-in/out, and coordinate follow-ups in a patient-centered environment.

The role requires at least one year of customer service or clerical experience and adherence to privacy policies.

Qualifications

• One year of customer service, clerical, or business-related experience.

Responsibilities

• Manage incoming calls and schedule patient appointments per office guidelines.
• Greet and register patients with warmth and efficiency.
• Collect, verify and update patient demographics and insurance information.
• Handle check-in and check-out functions and process payments.
• Coordinate follow-up appointments and communicate delays.

Skills

Customer service

Job description

CHI Health Clinic in La Vista, Nebraska is seeking a friendly Clinic Receptionist to serve as the welcoming face for patients, handling front-desk tasks with care.

You will answer calls, schedule appointments, collect patient information and payments, check-in/out, and coordinate follow-ups in a patient-centered environment.

The role requires at least one year of customer service or clerical experience and adherence to privacy policies.