Front Desk & Patient Access - Multispecialty Clinic

Banner Health Corporate; Illinois; On-site; USD 42,000 - 54,000; Full time

Job summary

Banner Health in Tucson, AZ, is seeking a Front Desk Representative for a high-volume multispecialty clinic. You will handle patient check-in, registration, and scheduling, ensuring smooth onboarding and a positive first impression for every patient.

You will verify insurance benefits, collect patient liabilities, provide clear financial guidance, and collaborate with care teams to support efficient operations and compliant care delivery.

Qualifications

• High school diploma or GED; knowledge of patient financial services and insurance processes.
• Ability to manage multiple tasks with minimal supervision; strong interpersonal, oral and written communication.
• Proficient with common Office software (word, spreadsheet, database).

Responsibilities

• Registers patients and checks in, collects signatures, verifies insurance.
• Verifies eligibility, pre-certifications, referrals, and authorizations.
• Explains financial policies and arranges payment options with patients.
• Enters payments and reconciles daily; balances cash drawer and deposits.
• Schedules appointments and manages patient flow with care teams.

Skills

Patient financial services

Interpersonal communication

Oral and written communication

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Banner Health in Tucson, AZ, is seeking a Front Desk Representative for a high-volume multispecialty clinic. You will handle patient check-in, registration, and scheduling, ensuring smooth onboarding and a positive first impression for every patient.

You will verify insurance benefits, collect patient liabilities, provide clear financial guidance, and collaborate with care teams to support efficient operations and compliant care delivery.