Front Office & Patient Financial Services Specialist

Banner Health; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Banner University Medical Group Phoenix Family Medicine Clinic is seeking a Front Office Representative to support patient registration, insurance verification, and financial counseling. The role handles scheduling, data entry, and collecting co-pays in a fast-paced clinic environment.

Responsibilities include verifying eligibility, posting payments, and guiding patients through payment options while maintaining accurate records and ensuring smooth patient flow.

Qualifications

• High school diploma or GED.
• 1+ year in patient financial services or insurance.
• Ability to manage multiple tasks independently and follow processes.

Responsibilities

• Register patients and collect insurance information.
• Verify insurance eligibility and authorizations.
• Collect patient liabilities and explain payment options to patients.
• Schedule appointments and coordinate patient flow within the clinic.

Skills

Customer service

Insurance knowledge

Communication skills

Education

HS Diploma or GED

Tools

Microsoft Office

Job description

Banner University Medical Group Phoenix Family Medicine Clinic is seeking a Front Office Representative to support patient registration, insurance verification, and financial counseling. The role handles scheduling, data entry, and collecting co-pays in a fast-paced clinic environment.

Responsibilities include verifying eligibility, posting payments, and guiding patients through payment options while maintaining accurate records and ensuring smooth patient flow.