Patient Access & Front Desk Specialist

Bryan Health; Kearney (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Bryan Health in Nebraska seeks a friendly Front Desk Specialist to greet patients and visitors, check in patients for all providers, verify demographics, collect co-pays, and register patients in multiple databases. You’ll also direct patients to the correct area after check-in and help maintain lobby areas and mail operations.

The role requires 1–2 years of medical/secretarial experience and knowledge of medical terminology.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of medical or secretarial experience preferred.
• Knowledge of medical terminology and third party payer requirements preferred.
• Familiarity with computerized office systems.

Responsibilities

• Communicates effectively and professionally with patients, visitors, physicians, and coworkers.
• Welcomes and directs patients, his/her relatives, or other responsible individuals to obtain necessary information for account processing.
• Maintains appearance of Front Lobby, waiting areas, and coffee bars.
• Sorts and distributes mail; checks vendors who have signed in with rep tracks.
• Performs according to established compliance policies and procedures.
• Remains current on federal and state guidelines regarding business office practices.

Skills

Communication

Professionalism

Customer service

Crisis management

Education

High school diploma or equivalent

Tools

Medical terminology

Computerized office systems

Third party payer knowledge

Job description

Bryan Health in Nebraska seeks a friendly Front Desk Specialist to greet patients and visitors, check in patients for all providers, verify demographics, collect co-pays, and register patients in multiple databases. You’ll also direct patients to the correct area after check-in and help maintain lobby areas and mail operations.

The role requires 1–2 years of medical/secretarial experience and knowledge of medical terminology.