Unit Secretary: Front Desk & Patient Care Support

Bryan Health; Lincoln (NE); On-site; USD 19,000 - 28,000; Full time

Job summary

Bryan Health in Lincoln, Nebraska, is seeking a dedicated clerical receptionist with clinical support responsibilities to assist in patient care. The role emphasizes handling confidential patient information, greeting patients, coordinating with departments, and performing general office duties to maintain unit operations.

Previous hospital clerical or technical experience is preferred, and CPR certification may be required to ensure readiness for clinical support tasks.

Qualifications

• High school diploma or equivalency required.
• Previous hospital experience in a clerical or technical position preferred.
• Knowledge of medical terminology desired.
• Basic Life Support (CPR) certification required.

Responsibilities

• Commits to the mission, vision, beliefs and consistently demonstrates our core values.
• Collaborates with other departments in a professional, helpful and courteous manner
• Performs additional clerical functions and related duties as appropriate to the unit assigned, including but not limited to filing, photocopying, maintaining patient logs, generating reports, maintaining unit records and miscellaneous general office duties.
• Answers the telephone in a prompt and courteous manner.
• Responsible for the initiation of contact with outside healthcare agencies, to include provider consults, record retrieval, and general information collection.
• Receives, greets and directs patients, physicians, visitors, and Medical Center personnel, and provides accurate responses in a friendly, helpful and courteous manner.
• Assists in the transportation of patients and/or patient records as needed.
• Maintains confidential environment when communicating patient information; promptly reports priority patient information to appropriate caregiver.
• Maintains appropriate supplies inventory on the unit.

Education

High school diploma or equivalency

Job description

Bryan Health in Lincoln, Nebraska, is seeking a dedicated clerical receptionist with clinical support responsibilities to assist in patient care. The role emphasizes handling confidential patient information, greeting patients, coordinating with departments, and performing general office duties to maintain unit operations.

Previous hospital clerical or technical experience is preferred, and CPR certification may be required to ensure readiness for clinical support tasks.