Patient Access & Front Desk Specialist

cwpnonproviders; Glen Burnie (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

PTO 96 hours

401(k) match

Health benefits

Dental & Vision

EAP

Job summary

The Front Desk Representative at cwpnonproviders ensures smooth patient flow from arrival through checkout by collecting insurance demographics and registering patients in the EMR system. You will greet patients, answer routine inquiries, and support financial services with accurate data entry.

Responsibilities include collecting co-pays, scheduling follow-ups, maintaining records, and coordinating with clinical staff while upholding HIPAA standards and friendly customer service in a fast-paced

Qualifications

• Excellent written and oral communication skills; exceptional customer service.
• Knowledge of Internet and Microsoft Office software (MS Word, Excel, PowerPoint, Outlook).
• Ability to work independently and in a team; strong organizational skills.

Responsibilities

• Assist with patient registration, check-in, and check-out processes.
• Collect and verify demographic, insurance, and financial information and enter into EMR.
• Handle patient inquiries, appointments, and referrals with HIPAA compliance.

Skills

Customer service

Communication skills

MS Office

Attention to detail

Multi-tasking

Teamwork

Problem solving

Education

High School Diploma

Associate’s Degree (preferred)

Tools

EMR systems

Job description

The Front Desk Representative at cwpnonproviders ensures smooth patient flow from arrival through checkout by collecting insurance demographics and registering patients in the EMR system. You will greet patients, answer routine inquiries, and support financial services with accurate data entry.

Responsibilities include collecting co-pays, scheduling follow-ups, maintaining records, and coordinating with clinical staff while upholding HIPAA standards and friendly customer service in a fast-paced