Patient Care Front Desk Specialist

cwpnonproviders; Waldorf (MD); On-site; USD 48,712,000 - 54,443,000; Full time

Benefits offered by this job

Pay range $17-19/hr

PTO: 96 hours first year

7 holidays

401(k) with employer match

Medical, Dental, Vision benefits

Disability & Life insurance

Overtime eligible

Job summary

cwpnonproviders is seeking a Front Desk Representative to support patient flow, data collection, and registration at the practice site. You will check patients in and out, collect payments, and enter information into the EMR while providing courteous service.

Responsibilities include handling insurance demographics, coordinating appointments, and screening inquiries with a focus on accuracy and confidentiality under HIPAA guidelines. Prioritizing patient care is essential in this role.

Qualifications

• Requires High School Diploma or equivalent.
• Proficient in Internet and Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Able to communicate effectively, provide excellent customer service, and work well in a team.

Responsibilities

• Facilitate patient information flow and data collection at arrival.
• Register patients and manage financial interactions, including co-pays and balances.
• Enter data into EMR and support patient portal enrollment.

Skills

Customer service

MS Office

Communication skills

Multitasking

Detail-oriented

Teamwork

Problem solving

Money handling

Education

High School Diploma

Associate’s Degree

Tools

EMR systems

Microsoft Office

Job description

cwpnonproviders is seeking a Front Desk Representative to support patient flow, data collection, and registration at the practice site. You will check patients in and out, collect payments, and enter information into the EMR while providing courteous service.

Responsibilities include handling insurance demographics, coordinating appointments, and screening inquiries with a focus on accuracy and confidentiality under HIPAA guidelines. Prioritizing patient care is essential in this role.