Patient Access & Front Desk Specialist

Cook Children's Medical Center; Fort Worth (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Cook Children’s Medical Center in Fort Worth, TX, seeks a Service Representative for the Admitting/Registration department. The role supports first-impression duties, directs patients and families, routes paperwork, answers calls and assists with basic registration tasks in a 40-hour workweek.

This position requires a high school diploma, typing/computer proficiency, strong communication, and preferred bi-lingual skills. CPR certification within 30 days is required upon hire.

Qualifications

• High School Diploma required.
• Typing and computer experience required.
• Strong verbal and communication skills required.
• Bi-lingual preferred.

Responsibilities

• Serve as the first impression for patients, families, and external customers.
• Direct and escort patients to correct service areas and assist with paperwork routing.
• Answer phone calls and direct callers to appropriate departments.
• Maintain knowledge of registration department policies and HIPAA requirements.

Skills

Typing

Verbal communication

Multilingual preferred

Education

High School Diploma

Job description

Cook Children’s Medical Center in Fort Worth, TX, seeks a Service Representative for the Admitting/Registration department. The role supports first-impression duties, directs patients and families, routes paperwork, answers calls and assists with basic registration tasks in a 40-hour workweek.

This position requires a high school diploma, typing/computer proficiency, strong communication, and preferred bi-lingual skills. CPR certification within 30 days is required upon hire.