Patient Access Specialist II - Front Desk & Registration

Cook Children's; Mansfield (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Cook Children’s is seeking a Patient Access Specialist to support the Mansfield Multi-speciality Clinic and Urgent Care Center. The role focuses on accurate patient registration, demographic collection, and scheduling, with emphasis on customer service and professional interaction with patients and families.

The position requires 1–2 years of hospital admissions or equivalent experience, strong communication skills, and CPR within 30 days of hire.

Qualifications

• Strong interpersonal communication, documentation and customer service skills required.
• High School diploma or equivalent required.
• 1-2 years of Hospital admissions or equivalent experience required.

Responsibilities

• Register patients and collect demographic and third-party information with high accuracy.
• Provide front office intake functions and schedule appointments.
• Explain registration and compliance documents to patients; ensure HIPAA and policy adherence.

Skills

Interpersonal skills

Documentation

Customer service

Education

High School diploma

Hospital admissions experience 1-2 years

Tools

PC literacy

Job description

Cook Children’s is seeking a Patient Access Specialist to support the Mansfield Multi-speciality Clinic and Urgent Care Center. The role focuses on accurate patient registration, demographic collection, and scheduling, with emphasis on customer service and professional interaction with patients and families.

The position requires 1–2 years of hospital admissions or equivalent experience, strong communication skills, and CPR within 30 days of hire.