Cardiology Front Desk & Patient Experience Specialist

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Cook Children’s Health Care System in Fort Worth, TX is seeking a Medical Receptionist for the Cardiology-Outpatient Clinic. You will greet patients and manage the intake and checkout process, answer phones, and handle scheduling, registration, billing and payment collection with a focus on friendly, professional service.

This role requires a high school diploma and customer service experience. You will learn insurance terms and medical terminology while supporting patient flow and adhering to

Qualifications

• High school graduate or equivalent required.
• Customer service experience required.
• Ability to communicate clearly and professionally.

Responsibilities

• Greet patients and establish a friendly intake and checkout encounter.
• Maintain patient flow and answer phones promptly and courteously.
• Schedule, register, bill, and collect payments for clinic patients following policies.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication skills

Education

High School diploma or equivalent

Job description

Cook Children’s Health Care System in Fort Worth, TX is seeking a Medical Receptionist for the Cardiology-Outpatient Clinic. You will greet patients and manage the intake and checkout process, answer phones, and handle scheduling, registration, billing and payment collection with a focus on friendly, professional service.

This role requires a high school diploma and customer service experience. You will learn insurance terms and medical terminology while supporting patient flow and adhering to