Front Desk & Patient Access Specialist

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Cook Children’s Health Care System is seeking a Service Representative for the Admitting/Registration team. You will be the first impression of the hospital, directing patients and families, answering calls, and routing paperwork while upholding HIPAA and patient rights.

A basic knowledge of the registration process is required. The role involves 40 hours per week on the First Shift, with a high standard of accuracy to avoid duplicate records, and may be performed in a patient care area without

Qualifications

• Typing and computer experience required.
• Strong verbal and communication skills required.
• Bi-lingual preferred.

Responsibilities

• Greet and direct patients and families to the correct service areas.
• Escort patients and visitors to appropriate locations.
• Maintain knowledge of HIPAA, patient rights and departmental policies.

Skills

Typing

Computer experience

Verbal communication

Bi-lingual

Education

High School Diploma

Job description

Cook Children’s Health Care System is seeking a Service Representative for the Admitting/Registration team. You will be the first impression of the hospital, directing patients and families, answering calls, and routing paperwork while upholding HIPAA and patient rights.

A basic knowledge of the registration process is required. The role involves 40 hours per week on the First Shift, with a high standard of accuracy to avoid duplicate records, and may be performed in a patient care area without