Patient Access & Front Desk Specialist

Family Medical Centers; Columbia (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Short-term disability

Long-term disability

401(k)

Paid time off

Holidays

Job summary

Cumberland Family Medical Center is seeking a friendly Front Desk / Clerical professional to greet patients, schedule appointments, and support daily operations at our Kentucky clinics.

Responsibilities include verifying insurance, collecting co-pays, registering patients, and assisting with administrative duties. The ideal candidate is organized, customer-service oriented, and able to multitask in a busy clinical setting.

Qualifications

• High school diploma or GED required.
• Experience in a medical front desk preferred.
• Strong verbal and written communication.

Responsibilities

• Greet all patients and visitors cheerfully.
• Answer phones, triage calls, and maintain exam records.
• Schedule appointments and referrals to providers.
• Register patients, complete necessary forms, and direct to staff.
• Complete encounter forms upon arrival and during check-in/out.
• Assist Physicians, NPs, Clinical staff, and Office Manager as requested.
• Maintain neat, clean, and professional work area.
• Follow department policies and procedures.
• Assist in care and maintenance of department equipment and supplies.
• Perform other duties as assigned.

Skills

keyboarding

oral and written communication

customer service

Education

High School Diploma/GED

Job description

Cumberland Family Medical Center is seeking a friendly Front Desk / Clerical professional to greet patients, schedule appointments, and support daily operations at our Kentucky clinics.

Responsibilities include verifying insurance, collecting co-pays, registering patients, and assisting with administrative duties. The ideal candidate is organized, customer-service oriented, and able to multitask in a busy clinical setting.