Family Care Office Staff

Family Medical Centers; Columbia (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Short-term disability

Long-term disability

401(k)

Paid time off

Holidays

Job summary

Cumberland Family Medical Center is seeking a friendly Front Desk / Clerical professional to greet patients, schedule appointments, and support daily operations at our Kentucky clinics.

Responsibilities include verifying insurance, collecting co-pays, registering patients, and assisting with administrative duties. The ideal candidate is organized, customer-service oriented, and able to multitask in a busy clinical setting.

Qualifications

• High school diploma or GED required.
• Experience in a medical front desk preferred.
• Strong verbal and written communication.

Responsibilities

• Greet all patients and visitors cheerfully.
• Answer phones, triage calls, and maintain exam records.
• Schedule appointments and referrals to providers.
• Register patients, complete necessary forms, and direct to staff.
• Complete encounter forms upon arrival and during check-in/out.
• Assist Physicians, NPs, Clinical staff, and Office Manager as requested.
• Maintain neat, clean, and professional work area.
• Follow department policies and procedures.
• Assist in care and maintenance of department equipment and supplies.
• Perform other duties as assigned.

Skills

keyboarding

oral and written communication

customer service

Education

High School Diploma/GED

Job description

Front Desk / ClericalCumberland Family Medical Center (CFMC) operates a Federally Qualified Health Center (FQHC) offering a wide range of health and social services at multiple sites throughout Kentucky. We seek employees who support our mission and who actively contribute to our service-driven environment by enhancing the patient experience and improve productivity. CFMC offers compassionate care, uncompromising service and clinical excellence. We offer a collaborative environment with excellent benefits, wage/salary commensurate with experience and relevant work experience.Adair Family Medical Center is a patient-centered primary care clinic dedicated to delivering compassionate, high-quality healthcare to individuals and families in our community. We pride ourselves on creating a welcoming and supportive environment for patients and staff alike. We are seeking a friendly, organized, and dependable professional to join our office staff and be the welcoming face of our clinic.The office staff is the first point of contact for patients and visitors and plays a vital role in ensuring a positive experience. This position is responsible for managing front desk operations including greeting patients, scheduling appointments, verifying insurance, collecting co-pays, and assisting with administrative duties. The ideal candidate will be professional, organized, and customer service-oriented, with a strong ability to multitask in a busy clinical setting.Duties and Responsibilities:Greet all patients and visitors cheerfully.Answer telephone, triage calls, and maintain records of exam.Schedule appointments and referrals to other providers.Register patients, help with the completion of necessary forms, and direct to the appropriate staff person, if needed.Complete encounter form upon arrival and checking (electronic and/or paper).Assist Physician, Nurse Practitioners, Clinical Assistants, and Office Manager as requested.Maintain neat, clean, and professional work area.Maintain established department policies.Assist in care and maintenance of department equipment and supplies.Other duties as assigned.Education/Experience:High School Diploma/GEDExperience preferredSkills necessary: keyboarding, oral and written communicationSchedule Requirements:Full-time position, 5 days per week, 100% clinic-based, in person work required.Work schedules are set at the discretion of CFMC and may be adjusted at any time based on the operational needs of the organization.Compensation: Negotiable based on experienceBenefits: Health, Vision, Dental, Life, STD, LTD, 401K, PTO, and Holidays