Patient Access & Front Desk Specialist

MUSC Health; Columbia (SC); On-site; USD 19,000 - 28,000; Full time

Job summary

Medical University Hospital Authority (MUHA) in Columbia, SC is seeking a customer-facing employee for patient access services. The role involves answering inquiries, directing visitors, and scheduling appointments to ensure smooth operations across the facility.

Responsibilities include greeting individuals, screening needs, and routing calls and messages to the appropriate departments, all while maintaining professional service standards and privacy compliance.

Qualifications

• Education: High School Degree or Equivalent

Responsibilities

• Answer inquiries from the general public, customers, visitors and others and direct to appropriate locations.
• Operate telephone switchboard to answer, screen, or forward calls and schedule appointments.
• Greet visitors and direct them to destinations within the organization.

Job description

Medical University Hospital Authority (MUHA) in Columbia, SC is seeking a customer-facing employee for patient access services. The role involves answering inquiries, directing visitors, and scheduling appointments to ensure smooth operations across the facility.

Responsibilities include greeting individuals, screening needs, and routing calls and messages to the appropriate departments, all while maintaining professional service standards and privacy compliance.