Patient Access & Front Desk Specialist

Tampa General Hospital, Inc.; Brooksville (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

Tampa General Hospital, Inc. is seeking a Clinic Front Desk Specialist to support the Radiology/Imaging Services team at the Brooksville clinic.

The role focuses on patient check-in and check-out, verification of demographics, and processing necessary paperwork with EPIC to ensure smooth appointments. Responsibilities include collecting co-payments, generating receipts, and delivering excellent customer service to patients and co-workers.

Qualifications

• Experience in a healthcare front desk or patient service setting is preferred.
• Strong customer service and communication skills required.
• Ability to verify demographics and collect co-pays accurately.

Responsibilities

• Handle patient check-in and check-out using EPIC.
• Verify patient demographics and collect co-payments, generate receipts, and ensure paperwork is completed.
• Assist physicians and nurses by processing paperwork for scheduled appointments.
• Provide excellent customer service to patients and colleagues.

Skills

Customer service

Education

High School Diploma or GED

Tools

EPIC

Job description

Tampa General Hospital, Inc. is seeking a Clinic Front Desk Specialist to support the Radiology/Imaging Services team at the Brooksville clinic.

The role focuses on patient check-in and check-out, verification of demographics, and processing necessary paperwork with EPIC to ensure smooth appointments. Responsibilities include collecting co-payments, generating receipts, and delivering excellent customer service to patients and co-workers.