Patient Access & Front Desk Specialist

Vitalogy Skincare; Bastrop (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Vitalogy Skincare in Bastrop, TX is seeking a full-time Clerical teammate to join the care team. You will greet patients, register them, verify insurance, and help schedule appointments while maintaining patient confidentiality.

This role requires strong customer service, attention to detail and the ability to use an EHR. You will handle phone calls on a multi-line system and assist clinic staff with daily administrative tasks.

Qualifications

• High School diploma or equivalent required.
• Associates degree or related healthcare certification preferred.
• Minimum one-year experience in customer service in a clinical environment preferred.

Responsibilities

• Greet patients and register them at the front desk.
• Assist with insurance verification and scheduling.
• Provide courteous customer service and handle telephone inquiries.
• Operate SBAR communications and access EHR for clinical staff.
• Balance cash drawer and manage cash handling.
• Operate a multi-line phone system.

Skills

Customer service

Attention to detail

Professional attitude

Confidentiality

Multi-office communication

Office equipment operation

EHR familiarity

Telephone handling

Teamwork

Problem solving

Education

High School diploma or equivalent

Associates degree or related healthcare certification

Tools

EHR system

SBAR communication

Cash handling

Multi-line phone system

Job description

Vitalogy Skincare in Bastrop, TX is seeking a full-time Clerical teammate to join the care team. You will greet patients, register them, verify insurance, and help schedule appointments while maintaining patient confidentiality.

This role requires strong customer service, attention to detail and the ability to use an EHR. You will handle phone calls on a multi-line system and assist clinic staff with daily administrative tasks.