Cardiac Clinic Front Desk - Patient Care & Admin

Ascension; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Paid time off and holidays

Tuition reimbursement

Employee assistance program

Parental leave

Job summary

Ascension is seeking a customer service–oriented administrative role in a medical setting at our Austin area facility. You will greet patients, verify demographics, and manage check-in/check-out while maintaining HIPAA standards.

The position involves insurance verification, appointment scheduling, and clerical support to the assigned area. The role requires a high school diploma or equivalent (or 1 year of related experience), familiarity with medical scheduling software and EHR systems, and

Qualifications

• High School diploma or equivalent or 1 year of applicable cumulative job specific experience required.
• Note: Licensure/certification can be used in lieu of education or experience, if applicable.
• Medical Office Experience with insurance verification and HIPAA understanding.
• Experience with medical scheduling software and electronic health records (EHR).
• Strong interpersonal etiquette for fast-paced clinical environments.

Responsibilities

• Greet patients and visitors, check in/out, and obtain necessary documentation.
• Verify insurance authorizations/precertification and schedule/confirm appointments.
• Enter and submit charges for procedures daily; collect co-payments and reconcile daily reports/deposits.
• Provide general clerical support to the assigned area.

Skills

Patient service

Documentation

Demographic data entry

Interpersonal skills

Education

High School diploma or equivalent

1 year related experience

Tools

EHR systems

Medical scheduling software

Job description

Ascension is seeking a customer service–oriented administrative role in a medical setting at our Austin area facility. You will greet patients, verify demographics, and manage check-in/check-out while maintaining HIPAA standards.

The position involves insurance verification, appointment scheduling, and clerical support to the assigned area. The role requires a high school diploma or equivalent (or 1 year of related experience), familiarity with medical scheduling software and EHR systems, and