Healthcare Front Desk Specialist

U.S. Dermatology Partners; Austin (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

U.S. Dermatology Partners seeks a front desk clerk in Austin, TX to handle routine clerical and administrative duties at the reception area, greet patients, and support daily clinic operations.

You will manage calls, assist patients, and maintain accurate records while ensuring compliance with safety and privacy guidelines. The role requires at least 1+ year of front desk experience, strong organization, and excellent customer service skills.

Qualifications

• One year of retail or clinical front desk experience preferred.
• Detail oriented with a professional attitude and reliable work ethic.
• Ability to follow verbal and written instructions with clear grammar and spelling.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions in person and by telephone; refers inquiries to the appropriate manager or department.
• Operates office machines and computers to ensure patients are processed correctly and efficiently.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice/clinic facilities or services.
• Adheres to safety policies and procedures while supporting high quality customer service.
• Performs other duties as necessary or in the best interest of the organization.

Skills

Detail oriented

Professional attitude

Reliable

Interpersonal skills

English communication

Grammar and spelling

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

U.S. Dermatology Partners seeks a front desk clerk in Austin, TX to handle routine clerical and administrative duties at the reception area, greet patients, and support daily clinic operations.

You will manage calls, assist patients, and maintain accurate records while ensuring compliance with safety and privacy guidelines. The role requires at least 1+ year of front desk experience, strong organization, and excellent customer service skills.