Medical Office Receptionist - Patient Check-In & Scheduling

Texas Health Resources; Denton (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid Parental Leave

Flex spending

Tuition reimbursement

Student loan forgiveness

Career growth opportunities

Job summary

Texas Health Resources in Denton, TX is hiring a Medical Office Receptionist for Family Care 18141. This full-time role supports patient intake, appointment scheduling, and front-d desk operations in a busy clinic.

You will check in patients, collect insurance information and copays, answer calls, and prepare charts. The ideal candidate has a high school diploma and healthcare or customer service experience; Epic experience is highly preferred.

Qualifications

• High School Diploma or equivalent (required).
• Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (preferred).
• Epic experience (Highly Preferred).

Responsibilities

• Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.
• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and directs them appropriately.
• Schedule appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copy/scan patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Skills

Healthcare exp

Customer service exp

Epic experience

Education

High School Diploma or equivalent

Job description

Texas Health Resources in Denton, TX is hiring a Medical Office Receptionist for Family Care 18141. This full-time role supports patient intake, appointment scheduling, and front-d desk operations in a busy clinic.

You will check in patients, collect insurance information and copays, answer calls, and prepare charts. The ideal candidate has a high school diploma and healthcare or customer service experience; Epic experience is highly preferred.