Patient Access Front Desk Coordinator

ScionHealth; Watertown (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Watertown Regional Medical Center is seeking a Front Desk Registration Clerk to provide essential administrative and patient contact services in a busy hospital setting. The role supports scheduling, records handling, and basic accounting tasks while maintaining a welcoming environment for patients and visitors.

Responsibilities include greeting patients, answering calls, directing inquiries, managing correspondence, and ensuring accurate filing and reporting.

Qualifications

• High school diploma or equivalent preferred.
• One year of medical office or physician practice experience preferred.
• Strong communication and customer service skills.
• Typing speed of 35 wpm or faster.

Responsibilities

• Prepares reports and general correspondence for clinic operations.
• Greets visitors, answers phones, and directs them to proper staff.
• Schedules appointments and maintains calendar.
• Handles basic accounting tasks such as invoice review and deposits.
• Maintains filing systems and office supplies; ensures smooth office flow.

Skills

Critical thinking

Communication skills

Customer service

Typing 35 wpm

Medical office software

ICD/CPT terminology

Reading/writing instructions

Discretion

Teamwork

Education

High school diploma or equivalent

Tools

Medical office software

ICD terminology

CPT terminology

Job description

Watertown Regional Medical Center is seeking a Front Desk Registration Clerk to provide essential administrative and patient contact services in a busy hospital setting. The role supports scheduling, records handling, and basic accounting tasks while maintaining a welcoming environment for patients and visitors.

Responsibilities include greeting patients, answering calls, directing inquiries, managing correspondence, and ensuring accurate filing and reporting.