Patient Access & Front Desk Coordinator

Smile Doctors LLC; Town of Germantown (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

Paid time off and holidays

Discounts on braces and clear aligners

Job summary

Rad Orthodontics is seeking a Front Desk Coordinator I to join our growing team. The role involves greeting patients, managing administrative tasks, and coordinating visits at our Germantown area practice.

Your day-to-day includes handling calls, verifying insurance, scheduling appointments, and processing payments to ensure smooth patient flow and accurate records. The position offers competitive pay and benefits as described in the posting.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team members.
• Perform various administrative duties.
• Answer, screen, and route incoming calls and take messages as needed.
• Check-in and collect information from patients on first visit.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Print appointment reminders and school/work excuses.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver shipments and mail.
• Take payments and post to accounts.
• Update charts and patient information.

Skills

Verbal & written communication

Active listening

Customer service

Education

High School Diploma or equivalent

Job description

Rad Orthodontics is seeking a Front Desk Coordinator I to join our growing team. The role involves greeting patients, managing administrative tasks, and coordinating visits at our Germantown area practice.

Your day-to-day includes handling calls, verifying insurance, scheduling appointments, and processing payments to ensure smooth patient flow and accurate records. The position offers competitive pay and benefits as described in the posting.