Dental Front Office Coordinator

Heartland Dental; Town of Germantown (WI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Education & training

Daily pay access

Job summary

Germantown Dental Care in Germantown, WI is seeking a Front Office Assistant to join our team. The role requires dental front office experience and a passion for patient care.

You will greet patients, manage phones and scheduling, and support insurance processing while collaborating with the dental team to ensure smooth operations. Join a collaborative, community-focused practice with a commitment to patient experience and office efficiency.

Qualifications

• Must have dental front office experience.
• Experience in a fast-paced, patient-centric environment.
• Strong communication and organizational skills.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and coordination with insurance.
• Schedule appointments using Dentrix and confirm with multiple providers.
• Process insurance claims and follow up on outstanding items; verify benefits.
• Post payments and assist with patient billing and payment options.
• Support providers and team in implementing Heartland Dental systems to optimize office potential.

Skills

Front office experience

Communication skills

Organizational skills

Customer-centric

Tools

Dentrix

Job description

Germantown Dental Care in Germantown, WI is seeking a Front Office Assistant to join our team. The role requires dental front office experience and a passion for patient care.

You will greet patients, manage phones and scheduling, and support insurance processing while collaborating with the dental team to ensure smooth operations. Join a collaborative, community-focused practice with a commitment to patient experience and office efficiency.